We have a 30-day refund policy, which means you have 30 days after making your purchase to request a refund.
To be eligible for a refund you’ll need to provide the receipt or proof of purchase.
To begin requesting a refund, you can contact us at support@ecosia.org. If your refund is accepted, we will contact you and you'll be automatically refunded on your original payment method within 3-5 working days. Please remember it can take some time for your bank or credit card company to process the refund.
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